Frequently Asked Questions - General Questions

Do you have Nursing Home facilities on-site?	Live Life Villages are not co-located with a Nursing Home but rather, our Care Coordinators work with our residents and the Village Coordinators to assist our residents so as to provide access to the support that is important to maximise the time that a resident can remain in their home in our Live Life Villages.
Is Live Life Villages an experienced provider of Retirement Villages?	Yes. Live Life Villages bring years of industry experience in developing and managing accommodation for seniors. When entering a Live Life Village, you also have the peace of mind that we do not just develop our villages, we own them and are responsible for their ongoing operation as well.
What does it mean if a village is accredited?	Accreditation is an initiative to establish high industry standards and safeguards for residents. It creates industry-wide best-practice systems and processes. To be 'accredited', a village must meet set requirements, each with a number of major elements to be achieved. Its implementation creates benchmarks that allow prospective residents to know that a village meets the highest service and facility standards. Villages are expected to emphasise vibrant 'designed' communities. To gain accreditation, the village must be assessed on the established standards by an independent survey team of two or more people. The survey team tours the village, conducting meetings with village management, staff and residents to find out how they rate the services, facilities and general village environment. Things like 'dignity, privacy and confidentiality' are also audited. Once the assessment is complete the survey team meets again with management and other stakeholders to discuss their findings and, where necessary, offer advice on what can be improved. A report is then passed to the Accreditation Committee for consideration. Accredited villages must undergo the entire process every three years in order to maintain their status. Continuous improvements are expected.

Do you have Nursing Home facilities on-site?

Live Life Villages are not co-located with a Nursing Home but rather, our Care Coordinators work with our residents and the Village Coordinators to assist our residents so as to provide access to the support that is important to maximise the time that a resident can remain in their home in our Live Life Villages.

Is Live Life Villages an experienced provider of Retirement Villages?

Yes. Live Life Villages bring years of industry experience in developing and managing accommodation for seniors. When entering a Live Life Village, you also have the peace of mind that we do not just develop our villages, we own them and are responsible for their ongoing operation as well.

What does it mean if a village is accredited?

Accreditation is an initiative to establish high industry standards and safeguards for residents. It creates industry-wide best-practice systems and processes. To be 'accredited', a village must meet set requirements, each with a number of major elements to be achieved. Its implementation creates benchmarks that allow prospective residents to know that a village meets the highest service and facility standards. Villages are expected to emphasise vibrant 'designed' communities.

To gain accreditation, the village must be assessed on the established standards by an independent survey team of two or more people. The survey team tours the village, conducting meetings with village management, staff and residents to find out how they rate the services, facilities and general village environment. Things like 'dignity, privacy and confidentiality' are also audited.

Once the assessment is complete the survey team meets again with management and other stakeholders to discuss their findings and, where necessary, offer advice on what can be improved. A report is then passed to the Accreditation Committee for consideration.

Accredited villages must undergo the entire process every three years in order to maintain their status. Continuous improvements are expected.

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